Shipping policy

Shipping policy

This Shipping Policy ("Policy") outlines how Kaleidoscope Glitter Co ("we," "us," or "our") ships products purchased through our website (https://www.kaleidoscopeglitterco.com.au/) (the "Site").

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Processing Times

We strive to process and ship orders within 7 business days of receiving them. This timeframe may vary depending on the availability of products and order volume. You will receive a confirmation email with tracking information once your order ships.

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Shipping Options

We offer a variety of shipping options to meet your needs and budget. Shipping costs are calculated based on the weight of your order and your chosen shipping method. These options will be displayed during checkout before you finalize your order.

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• Standard Shipping: This is the most economical option, with delivery within 4-6 business days after processing.

• Express Shipping: This option offers faster delivery, typically within 3-4 business days after processing.

 

International Shipping

Unfortunately we don’t offer international shipping at this time.

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Order Tracking

You will receive a shipping confirmation email with a tracking number once your order ships. You can use this tracking number to check the status of your delivery on the carrier's website.

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Delivery Exceptions

We cannot guarantee delivery times on orders shipped to remote locations or during peak shipping seasons. We will do our best to notify you of any unexpected delays.

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Lost or Damaged Packages

If your package is lost or damaged in transit, please contact us immediately. We will work with the carrier to locate your package or file a claim on your behalf.

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Changes to this Policy

We may update this Policy from time to time. We will notify you of any changes by posting the new Policy on our Site. You are advised to review this Policy periodically for any changes.

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Contact Us

If you have any questions about this Policy, please contact us by email at kalglitterco@gmail.com 

Effective Date: 08/05/2024